Question 1

What is domiciliary care management software?

Accepted Answer

Domiciliary care management software is a comprehensive digital solution that helps home care agencies manage their operations including staff scheduling, care planning, medication administration (eMAR), compliance tracking, and reporting. It streamlines workflows, reduces paperwork, and ensures regulatory compliance with bodies like CQC in the UK.

Question 2

Is this software CQC compliant?

Accepted Answer

Yes, our domiciliary care management software is designed with CQC compliance in mind. It includes features for tracking staff training, managing care plans, recording medication administration, incident reporting, and generating compliance reports that align with CQC inspection requirements.

Question 3

What features are included in the care management system?

Accepted Answer

Our system includes: Staff scheduling and rota management, Care planning with person-centered approach, eMAR (electronic medication administration records), Compliance tracking and reporting, Incident reporting and investigation, Staff training and HR management, Mobile app for care workers, Family portal for relatives, GPS clock in/out, Inventory management, Communication hub, and comprehensive analytics.

Question 4

Can care workers use the system on mobile devices?

Accepted Answer

Yes, our system includes a dedicated mobile app for care workers that allows them to view their schedules, clock in/out with GPS verification, record care notes, administer medications via eMAR, and communicate with the office - all from their smartphone or tablet.

Question 5

How does the eMAR system work?

Accepted Answer

Our eMAR (electronic Medication Administration Record) system allows care workers to digitally record medication administration in real-time. It includes medication schedules, dosage information, administration times, and tracks any missed or refused medications. The system generates audit trails and alerts for medication compliance.